1-800-921-0139 [email protected]

Would You Like To Work At A
Luxury Resort In Paradise?

We Are Hiring

The Opportunity

The Sunset Del Mar Resort is hiring for different roles, including: chefs, managers, bookkeepers, maintenance, security, housekeeping, and more. If hired, you will be paid above industry average and join a skilled team of professionals at the most exciting new resort in Costa Rica. (Note: For some roles, accommodation may also be included).

 

About the Resort

“Sunset del mar” is Spanish for ocean sunset, and we chose this name because you’ll see one of the most beautiful sunsets in the world right here, sitting on the serene Esterillos Beach, looking out over the Pacific Ocean. In addition to the breathtaking views, we have 12 Private Villas, 11 Luxury Suites, a restaurant, two bars, seminar rooms, a pool, a private gym, and much more.

 

Who You Are

We are a 5-star operation with the highest standards of service, and we have equally high expectations of our staff. You should:

  • Have previous experience at a high-end resort
  • Know how to treat guests like royalty
  • Present extremely well
  • Be a team player
  • Speak fluent English

Note: Our ideal candidate is bilingual and speaks Spanish (but this is not required).

 

How to Apply

Submit your resume to [email protected] and we promise to review every application and respond as soon as we can.

 

Optional (But Recommended)

If you want your application to go to the top of the queue, submit a video cover letter. Just take out your phone (or have a friend record you) and tell us why you’re the right person for this job. The recording doesn’t need to be perfect, but we do need to see and hear you clearly. You should tell us about yourself and why you want to join our team. Then, upload your video to YouTube and set it to “unlisted” or “public” (otherwise, we won’t be able to view it).

Note: This is optional, but strongly recommend. On average, people who submit video cover letters are 3 times more likely to get hired.

 

Current Openings

FOOD & BEVERAGE MANAGER

We are seeking an exceptional Food and Beverage Manager to join our team and we invite you to explore Sunset Del Mar Resort as your next career destination.

Job Summary and Core Activities

  • Manage Food and Beverage Outlet administrative and operational duties as needed to ensure operational effectiveness and guest satisfaction
  • Works to continually improve guest and employee satisfaction while maintaining the operating budget
  • Lead development and training of team to improve results while maintaining standards
  • Regularly review and evaluate the degree of customer satisfaction of the restaurant; recommend new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigate and resolve food quality and service complaints
  • Ensure compliance with all company policies and procedures that relate to the restaurant as well as local, state and federal laws and regulations; maintain cleanliness and proper sanitation of all work and service areas
  • Assist in developing, implementing and marketing new and creative specialty food and beverage items for promotional or special events to attract a predetermined customer market
  • You must be able to pass a thorough background check as well as be drug free

Required Qualifications

  • Bachelor’s Degree in Food & Beverage Management or equivalent training in a related field
  • Minimum 3-5 years experience in management level position in Food & Beverage or equivalent training experience
  • Strong English communications skills with conversational Spanish
  • Strong computer skills (i.e. Word, Excel, PowerPoint, Access)
  • Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
  • Possess the necessary local Certifications from the local authority to run the F&B of the Resort
  • Proven abilities to lead and develop staff

Email your resume to [email protected] to apply.

HOUSEKEEPING MANAGER

We are seeking an exceptional Housekeeping Manager to join our team and we invite you to explore Sunset Del Mar Resort as your next career destination.

Job Summary and Core Activities

  • The Housekeeping Manager is responsible for the operation of the Housekeeping Department under the guidance of the Hotel Manager
  • Responsibilities include yet are not limited to assisting in the hiring, training, discipline and termination of all Housekeeping personnel as well as resolving guests’ complaints or issues in a quick, courteous, efficient manger including the handling of lost, found and missing items
  • The position includes the responsibility of promoting and maintaining a safe and friendly working environment as well as good working relationship with other departments and department managers
  • Supervise the housekeeping staff and all functions of the department under the direction and guidance of the General Manager
  • Assist in cleaning and inspections of room as necessary
  • Complete reports and maintain communication with Front Office with retards to status of guest units
  • Enforce company policy and procedures as part of maintaining Quality Assurance standards at expected levels
  • Order and maintain inventory on unit supplies, linens, laundry, and cleaning supplies with respect to budget
  • Oversee ongoing training of all Housekeeping supervisors and other personnel
  • Maintain proper Guest Relation programs to insure the satisfaction of all guests
  • Prepare daily work schedule for Housekeeping staff
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Hotel Manager to ensure all the Hotels Housekeeping Goals are achieved

Required Qualifications

  • At least 5 year’s experience in the housekeeping of a Resort Hotel
  • Good communication skills
  • Ability to relate and connect with team members
  • Strong English communications skills with conversational Spanish
  • Ability to communicate effectively with guests and team members via phone and hotel electronic communication devices
  • Computer literate
  • High Level of commitment to ensure smooth running of the services provided

Email your resume to [email protected] to apply.

MARKETING MANAGER

We are seeking an exceptional Marketing Manager to join our team and we invite you to explore Sunset Del Mar Resort as your next career destination.

Job Summary and Core Activities

  • Develop and maintain relationships and communication with key partners in Operations to create solid marketing plans and serve as the primary point of contact for with local Marketing liaisons
  • Develop fruitful lucrative Joint Ventures to promote and increase hotel sales
  • Drive strategy and plan and execute marketing initiatives for new projects, menu changes, special menus, remodels and rebranding campaigns
  • Manage annual marketing budgets for the Hotel
  • Manage brand promotions to drive Hotel sales
  • Conduct regular research analysis of existing and new digital marketing platforms to determine effective marketing strategies and manage all Marketing initiatives
  • Recommend development and implement in-store marketing materials as appropriate
  • Oversee newsletter campaigns to include holiday promotions
  • Manage advertising and public relations agencies, utilizing them as resources for brand and revenue enhancement programs
  • Provide on-site event support where necessary

Required Qualifications

  • Bachelor’s degree from an accredited university in business, marketing or related major
  • At least 5 years of related work experience, preferably in the hospitality industry
  • Exceptional written and oral communication skills
  • Strong English communication skills with conversational Spanish
  • Dynamic team player with great collaborative and interpersonal skills
  • Strong personal leadership, organizational, relationship building and negotiation skills
  • Demonstrated effectiveness in working in a complex, service-intensive, deadline driven environment
  • Extremely detailed oriented while juggling multiple projects and many stakeholders
  • Ability to travel on occasion to visit properties, manage photo/video shoots, meet with contacts in each market and drive marketing agendas
  • Exercise good judgment
  • Think clearly and quickly, maintain concentration and make concise decisions in pressure situations

Email your resume to [email protected] to apply.

Resort Information
Contact Us
Sunset Del Mar Resort
Esterillos Este Beach at
The West End Canton Parrita,
Esterillos Este 6300, Costa Rica
Toll Free: 1-800-921-0139
Locally: 506-4001-5430
[email protected]
All rights reserved. © 2018 Sunset Del Mar Resort
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